For many of you our Clinic is an important part of your health care and well-being and we understand how hard it is to function properly when you are in pain.
During our closure due to COVID-19 restrictions, we have been making changes to our Clinic Procedures and adapting our operations in line with current health care guidance. Our patients will see some significant changes but rest assured, your health and that of all our staff is of paramount importance. We have made these to be able to offer Clinic appointments again to those of you struggling.
To reduce contact with anyone other than your Chiropractor, we will only allow one patient in the Clinic at a time. Please ask anyone accompanying you to remain outside/in the car (with the exception of a minor who may need a chaperone). Our front door will be kept locked until your appointment time, when someone will come to get you.
Upon entering the Clinic you will be asked to wash your hands thoroughly before your treatment. The waiting room and WC will be out of action and patients must wear a face mask. If you don’t have a suitable one, these can be purchased in Clinic. Please refrain from touching any surfaces unnecessarily.
We will reduce reception staff whilst patients are in the clinic. Appointments and payments are to be made online/over the phone prior to your attendance. If you need to re-book after your appointment you can do this again from home.
All staff will wear uniform that is only worn at work. Your Chiropractors will now be in scrubs as these can be washed at high temperatures.
All patients will need to complete a health questionnaire before attending to allow for screening of vulnerable patients and those of potential risk to others, as well as to determine if you can be helped without a face to face appointment. For new patients your Chiropractor will conduct the Case History via Telehealth, or over the phone, to reduce prolonged contact time in the Clinic.
The clinic will be thoroughly cleaned and disinfected between patients including the benches, equipment and all surfaces. We will be spacing out our appointment times to accommodate this.
These are just some of the changes we have been making to be able to help those of you needing in Clinic appointments. If you have any questions at all please do contact us.